FAQ

FAQ

  1. Q: What customization options do your LED silicone strips support?

    A: Full parameter customization including size, color temperature, waterproof rating (IP65-IP68), LED density, and control protocol (e.g., DMX512). MOQ as low as 100 meters, samples ready in 3 days, meeting all non-standard needs like special-shaped installation and custom light effects for projects.

  2. Q: Why are your strips suitable for engineering projects?

    A: With IP65-IP68 full waterproof, -40~85℃ weather resistance, minimum 3mm bending radius, only 8% brightness attenuation for 10m, and 50000-hour lifespan, they solve core pain points of outdoor/special-shaped/long-distance installation.

  3. Q: What are the core advantages of high-end LED silicone strips

    A: Using imported chips and food-grade vapor-phase silicone, CRI>97, luminous efficacy up to 200lm/W, negligible light decay after 5 years, certified by UL/CE/RoHS. Ideal for star hotels and commercial complexes.

  4. Q: What waterproof ratings do your strips have? Suitable for which scenarios?

    A: Customizable waterproof ratings: IP65 (outdoor rainproof), IP67 (submersible), IP68 (deep water). IP68 can be used directly in wet/underwater engineering scenarios like swimming pools, aquariums, underground garages.

  5. Q: How long is the lifespan? What about light decay?

    A: Using low-attenuation chips, lifespan up to 50000 hours, annual light decay <5%, negligible decay after 5 years, greatly reducing maintenance costs for projects over 3 years.

  6. Q: Can the brightness meet engineering lighting needs?

    A: Luminous efficacy 110-200lm/W, only 8% brightness attenuation for 10m continuous installation, high CRI restores true colors, meeting lighting needs of high-ceiling spaces and commercial displays.

  7. Q: Can you handle small-batch project trial orders? What's the MOQ?

    A: Yes, MOQ as low as 100 meters, special needs negotiable. Samples in 3 days, mass production in 7-20 days, meeting trial installation and multi-batch small order needs.

  8. Q: What engineering technical support do you provide?

    A: Free samples, CAD drawing deepening, installation guidance, 24-hour technical response, 48-hour on-site support, 3-5 year warranty, solving project installation and maintenance pain points.

  9. Q: Can it meet installation needs of special-shaped buildings?

    A: Made of high-elastic silicone and flexible FPC substrate, minimum bending radius 3mm, can be bent and folded freely, suitable for complex engineering scenarios like curved buildings, spiral stairs, special-shaped decorative surfaces.

  10. Q: What certifications do your strips have? Suitable for export projects?

    A: Certified by UL/CE/RoHS/REACH and other international standards, complying with global engineering norms in EU, North America, etc. Directly applicable to export projects like overseas hotels and municipal engineering.


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Phone:+86 13535357573

Email:sale@xl-ledlight.com

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